TESTIMONIALSWhat our clients have to say
13.08.20 – From my initial contact with Boxall Taxis, the customer service has been brilliant. I first emailed to enquire about booking a disabled taxi for my mum, and they were very efficient and called me straight away to arrange. The price was reasonable and the staff were friendly. Mum was happy with the service too, and she is very hard to please!
I called Boxall at short notice for a trip to the airport this morning after being let down by another company. They arrived on time and the driver was polite helpful and kind. It ended up costing me less than my original booking. All in all a wonderful service.
We have used the Boxhall 8 seater car for 2 years in a now to go to an event. The car is clean, the driver is on time, and always drops us off at the perfect place. The driver also keeps us up to date on where he is (for pick up) and it’s excellent value for money. As long as they are available, i will use Boxall Taxis.
I needed to take my infant daughter for a routine medical appointment at a distant hospital and was thoroughly impressed by the service. The driver first collected me and the car seat, then drove over to my daughter’s nursery where we collected her and then drove in a safe but speedy manner over to the hospital. Rather than have to disconnect the car seat and lug it around the hospital, Boxall Management arranged for the driver to keep it in his boot and meet us when the appointment was over. The driver’s name was Min (very kind fellow) and the manager on the phone who we dealt with was Mac. Couldn’t have been more pleased.
I have been using Boxall for over 40 years, since the time of Mr Boxall, the founder. I will have taken hundreds, thousands of journeys to and from the station and to and from London’s airports, including an emergency pick-up from Southend in the early hours of the morning, after my flight was diverted. Mr Boxall set high standards, for reliability, cleanliness, customer care, and for humour, and those standards have been maintained through the changes in ownership. It may be unfair to mention individuals, since all drivers are excellent, but I must give special mention to Monica (in the office) and to the drivers Min, Kenny, and Paul. They are the backbone of the company.